Privacy policy
Privacy Statement
Vitamines.com respects the privacy of visitors to the Website, in particular the rights of visitors regarding the automated processing of personal data. For the sake of complete transparency with our customers, we have therefore formulated and implemented a policy regarding these processing activities themselves, their purpose, as well as the possibilities for data subjects to exercise their rights as effectively as possible.
For all additional information regarding the protection of personal data, you can visit the website of the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/nl.
Until you accept the use of cookies and other tracking systems on the website, we will not place non-anonymized analytical cookies and/or tracking cookies on your computer, mobile phone, or tablet.
By continuing to visit the Website, you accept the following terms of use.
The current version of the privacy statement available on the Website is the only version that applies as long as you visit the Website, until a new version replaces the current one.
Article 1 – Legal provisions
Website (hereinafter also “the website”): Vitamines.com
Controller for the processing of personal data (hereinafter also: “The administrator”): Vitamines.com, established at Johannes Verhulststraat 39h, 1071 MS Amsterdam, Chamber of Commerce number: 86958119.
Article 2 – Access to the website
Access to and use of the website is strictly personal. You shall not use this website, nor the data and information provided thereon, for commercial, political, or advertising purposes, nor for any commercial offers, and in particular not for unsolicited electronic offers.
Article 3 – The content of the website
All trademarks, images, texts, comments, illustrations, (animated) images, video images, sounds, as well as all technical applications that can be used to make the website function, and more generally all components used on this site, are protected by law by intellectual property rights. Any reproduction, repetition, use, or modification, in any manner whatsoever, of the whole or merely a part thereof, including the technical applications, without prior written permission from the responsible party, is strictly prohibited. If the administrator does not immediately take action against any infringement, this cannot be construed as tacit consent or a waiver of legal proceedings.
Article 4 – Website Management
For the proper management of the website, the administrator may at any time:
- suspend, interrupt, or restrict access to the entire or a part of the website for a specific category of visitors
- remove all information that may disrupt the functioning of the website or is contrary to national or international legislation or internet etiquette
- temporarily make the website unavailable in order to carry out updates.
Article 5 – Responsibilities
The administrator is in no case responsible for failures, malfunctions, difficulties, or interruptions of the functioning of the website, as a result of which the website or any of its functionalities are inaccessible. The manner in which you connect to the website is your own responsibility. You must take all appropriate measures yourself to protect your equipment and your data against, among other things, virus attacks on the internet. Furthermore, you are personally responsible for the websites and data that you access on the internet.
The administrator is not liable for legal proceedings brought against you:
- due to the use of the website or services accessible via the internet
- due to the violation of the terms of this privacy policy
The administrator is not responsible for any damage incurred by you, third parties, or your equipment as a result of your connection to or use of the website. You shall refrain from any action against the administrator as a result thereof. If the administrator becomes involved in a dispute as a result of your use of this website, he is entitled to recover from you all damages he suffers and will suffer as a result.
Article 6 – Data collection
Your data is collected by Vitamines.com and (an) external processor(s). Personal data is defined as: all information relating to an identified or identifiable natural person; an identifiable natural person is considered to be a natural person who can be identified directly or indirectly, in particular by means of an identifier such as a name, an identification number, location data, an online identifier or one or more elements characteristic of the physical, physiological, genetic, psychological, economic, cultural or social identity.
The personal data collected on the website is primarily used by the administrator to maintain relationships with you and, where applicable, to process your orders.
Article 7 – Your rights regarding your data
Pursuant to Article 13(2)(b) of the GDPR, everyone has the right to access, rectify or erase their personal data or restrict the processing concerning them, as well as the right to object to the processing and the right to data portability. You can exercise these rights by contacting us via Support@vitamines.com.
Any request to that effect must be accompanied by a copy of a valid proof of identity bearing your signature and stating the address at which you can be contacted.
You will receive a response to your request within 1 month of submission. Depending on the complexity and number of requests, this period may be extended by 2 months if necessary.
Article 8 – Processing of personal data
In the event of a violation of any law or regulation of which the visitor is suspected and for which the authorities require personal data collected by the administrator, this data will be provided to them following an explicit and reasoned request from those authorities, after which this personal data will consequently no longer be subject to the protection of the provisions of this privacy statement.
If certain information is necessary to access specific functionalities of the website, the controller will indicate the mandatory nature of this information at the time of requesting the data.
Article 9 – Commercial offers
You may receive commercial offers from the administrator. If you no longer wish to receive these, please send an email to the following address: Support@vitamines.com. If you encounter any personal data while visiting the website, you must refrain from collecting it or from any other unauthorized use, as well as from any act that constitutes an infringement of the privacy of that person(s). The administrator is in no case responsible for the aforementioned collection thereof or for any other unauthorized use, as well as for any act that constitutes an infringement of the privacy of that person(s). The administrator is in no case responsible in the aforementioned situations.
Article 10 – Data retention period
The data collected by the website administrator is used and stored for the duration as determined by law.
Article 11 – Cookies
- A cookie is a small text file that is placed on your computer's hard drive when you visit our website. A cookie contains data so that you can be recognized as a visitor each time you visit our website. This makes it possible to customize our website specifically for you and to facilitate logging in. When you visit our website, a banner appears informing you about the use of cookies. By continuing to use our website, you accept their use. Your consent is valid for a period of thirteen months.
- We use the following types of cookies on our website:
– Functional cookies: such as session and login cookies for tracking session and login information.
– Anonymized Analytical cookies: to gain insight into visits to our website based on information about visitor numbers, popular pages, and topics. In this way, we can better tailor communication and information provision to the needs of visitors to our website. We cannot see who visits our websites or from which PC the visit takes place. – Non-anonymized Analytical cookies: to gain insight into visits to our website based on information regarding visitor numbers, popular pages, and topics. In this way, we can better tailor communication and information provision to the needs of visitors to our website.
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Tracking cookies: such as advertising cookies intended for displaying relevant advertisements. Personal interests can be derived from information about visited websites. This allows organizations to show targeted advertisements to their website visitors, for example. Tracking cookies make it possible to create profiles of people and treat them differently. Personal data is typically processed using tracking cookies.
More specifically, we use the following cookies:
– Google Analytics anonymized (analytical cookies)
– Google Analytics (analytical cookie)
– Adobe (analytical cookie)
– Facebook (tracking cookie)
– Google Adwords (tracking cookie)
When you visit our website, cookies from the data controller and/or third parties may be installed on your device. For more information about the use, management, and removal of cookies for each operating system type, we invite you to consult the following link: https://autoriteitpersoonsgegevens.nl/nl/onderwerpen/internet-telefoontv-en-post/cookies#faq
Article 12 – Visual material and offered products
No rights can be derived from the visual material associated with the products offered on the website.
Article 13 – Applicable law
These terms and conditions are governed by Dutch law. The court of the administrator's place of business has exclusive jurisdiction in any disputes concerning these terms and conditions, unless a statutory exception applies.
Article 14 – Contact
For questions, product information, or information about the website itself, you can contact: support@vitamines.com.
Article 15 – Attribution
This privacy statement was created on August 22, 2022.
This privacy statement applies from [date] until further notice